FAQ

What is The Lucky Deal?

The Lucky Deal is a brand new platform that offers multiple types of savings for both consumers and local businesses. As a user on The Lucky Deal, you can claim everyday deals from your favorite local businesses or from new businesses you would like to try. You can also take advantage of our Super Coupons which are similar to many Daily Deals without having to purchase them ahead of time. You can also choose to enter many of our Local Sweepstakes for a chance to win great prizes in your area! After you register for The Lucky Deal, you will be able to save and print coupons from your personalized profile at any time. With The Lucky Deal you'll never have to pay full price again!

Is The Lucky Deal safe and secure?

The Lucky Deal is ABSOLUTELY safe! We NEVER ask for you credit card information and all personal information is transmitted via Secure Socket Layer (SSL) technology.

How do I claim a deal when I find one I like?

After registering with either your email or through Facebook, claiming a deal you like is easy. Simply click on the deal to have it saved to your profile. From your profile you can select which individual coupons to print out or you can print all of them at once.

How long do I have to redeem my deal?

Local Coupons will have a date printed on the deals. Once you print out a deal you will have 7 days from the date printed to redeem your deal. With Super Coupons, the participating business will decide how long you will have before the deal expires and it will be printed on the deal.

Once I've claimed a deal, how do I redeem it?

After you have clicked on a deal and saved it to your profile, you can go to your profile and print out some or all of the coupons you have claimed. When you print out your coupons there will be a date printed on them. You will have within 7 days to redeem the deal unless otherwise stated. Businesses are obligated to honor each deal for the 7 days following the printed date even if the deal has since been taken offline.

What happens if my deal expires?

If after printing out a Local Coupon you don't redeem it by the date printed on the deal, you may print out another one, providing the deal is still online. A new date will be printed on the coupon and you will have 7 days to redeem the deal. Businesses are responsible for honoring the deal for 7 days, even if the deal has since been taken offline.

Can I buy a The Lucky Deal as a gift for someone else?

ABSOLUTELY! The Lucky Deal coupons make GREAT gifts and can be redeemed by anyone with the printed coupon regardless from whose profile it was printed. Giving The Lucky Deal offers to a friend is a great way to share some of your favorite local businesses and is FREE for you!!!

If I don't use the full value of a Lucky Deal in one visit, can I use the remainder later?

No. The Lucky Deal coupons hold no cash value. Unless otherwise stated on the coupon, The Lucky Deal coupons are valid for a single visit only.

Can my deal be combined with any other offers or specials?

Unfortunately, The Lucky Deal offers, unless otherwise stated, cannot be combined with any other offers.

How can I get my business on The Lucky Deal?

The Lucky Deal is a great way to build a community of local customers. If you are interested in advertising your business on The Lucky Deal and offering great deals, click on the Business Owners link at the top of the page to register and start growing your business.

When will The Lucky Deal be in my city?

We're constantly expanding and growing in our quest to bring daily savings across the globe. Email us at info@theluckydeal.com and let us know where you’re from and if you'd like to help us establish The Lucky Deal in your area.

Where is The Lucky Deal based?

The Lucky Deal is based in Los Angeles, CA but we have offices throughout the United States and Canada.


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